Haven Hotel Pompano Beach

angel Soto a year ago

AVOID AT ALL COST! Sleep in your car or you will 100 % bring Bedbugs home! We ended up leaving 20 minutes into the stay! Mold Dirty No Ac Sheets Dirty and Bedbugs! Yes we ended up Throwing away our entire suit case was not going to chance bringing something back home.

Dustin P 4 years ago

This place is a total dive! DO NOT STAY HERE, even in an emergency you're better off sleeping in your car. Rooms are dirty, moldy, dusty, roach infested and sweltering hot! A/c hardly works, roaches living in microwaves among other places. Long term tenants seem to be drug users/dealers. Office staff are rude and intrusive. The only nice person here was the poor over worked cleaning lady who was sweet as could be (no idea why she stays working here) You couldn't pay me to stay here again.

Annette Baird 4 years ago

DO NOT STAY HERE- unless every other place has no vacancy, and you're completely desperate! Had a filthy, stained mattress that was badly misshapen, TV wouldn't change from one channel & wouldn't even turn off unless I unplugged it! Everything was covered with a sticky dust, there were food crumbs, coffee & dirt on the kitchen table and floor, the fridge had old food and other leaked food juices all over it. There were wet spots all over on the carpet- have no idea what it was wet with. The chain lock was broken,, and the other lock was hanging by a thread (could have easily been kicked open). The phone wasn't operational, so I went to the office to attempt a room change; but the only person there was a non English speaking security guard who said he could "do nothing" and I should talk to someone in the morning. They woke me by pounding on my door at 10am with housekeeping. I spoke with the office, and the lady was VERY unkind, unapologetic, and said she already gave me a one hour late check out, so that was "all she can do"! NIGHTMARE EXPERIENCE!!! Only write reviews when I have exceptional service, but this one is the kind of thing I've only ever seen in movies!!!

Savannah Suzanne 9 years ago

THIS HOTEL IS AN ABSOLUTE DISGRACE. The front desk/owners are SO rude. Only stayed here because it was a last resort and I do firmly believe you do get what you pay for. First room was disgusting, air conditioning was a joke, nasty odor. We asked to switch rooms and were switched to 225 which was much better but mediocre at best. The icing on the cake was the younger indian woman at the front though...She spoke to me with such an attitude and a fresh demeanor, like I was so beneath her. I was shocked with how dismissive and cold this broad was! So unprofessional, they absolutely don't care about accommodating you one bit. I'd rather stay somewhere else and pay more. Never again!!!

Unique Unique 9 years ago

_This place is a mess. I would never suggest anyone to stay their. They gave us a room 122 that  the air conditioner water leaked into the room's carpet, and you can smell the mildew. We asked to be changed the room was tolerable rm119 and the next day they kicked us out of the room saying that they double booked it. Then they sent us to a room that had a hole in the wall the sheets look like they were from the 1900's the toilet was clogged that's room 132. When we asked for the manager they had us wait for hours. 👎👎👎👎👎🙅🙅😳😳😳 I AM UNABLE TO POST PICS BUT I AM MORE THAN HAPPY TO EMAIL THEM TO U